About this document
Emerging Concepts in CRM by Raghuram Seshabhattar is a document available to read on EtoBox.
This document provides an overview of several sections and chapters related to customer relationship management (CRM). It discusses emerging concepts in CRM, technological tools for CRM, implementing CRM strategies, relationship management in business-to-business commerce, CRM in services, CRM in financial services, and abstracts of additional articles. The document serves as a table of contents or index for a larger work focusing on different aspects of customer relationship management.
- Author
- Raghuram Seshabhattar
- Language
- EN