About this Social Sciences article
Consumers' Affective Response to Delays at Different Phases of a Service Delivery by Laurette Dubé; Bernd H Schmitt; France Leclerc is a Social Sciences article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Social Sciences.
- Author
- Laurette Dubé; Bernd H Schmitt; France Leclerc
- Publisher
- John Wiley and Sons; Wiley (Blackwell Publishing); Wiley-Blackwell; Wiley (ISSN 0021-9029)
- Published
- 1991
- Language
- EN
- Field
- Social Sciences