Can I read Grievance Redressal Policy Overview on EtoBox?

Grievance Redressal Policy Overview by Shivam Shukla is a document available to read on EtoBox.

What is Grievance Redressal Policy Overview about?

Branch / Contact Centre / Cards Services Cell to resolve and provide response within 7 working days. Level 2: If not resolved within 7 working days, it should be escalated to: Manager: Branch Manager / Regional Operations Head / Zonal Operations Head / Head - Cards Services / Head - Customer Care to resolve and provide response within 7 working days. Level 3: If not resolved within 7 working days, it should be escalated to: Nodal Officer: Principal Nodal Officer t

Author

Shivam Shukla

Language

EN