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What is Communication Dynamics in Negotiation about?
The document discusses how people communicate in negotiations through language use and channel selection. It addresses how language can be used to convey logical and pragmatic messages, and identifies characteristics like polarized language, verbal immediacy, intensity, and power style. It also examines how communication channels like face-to-face, phone, and email differ in their ability to transmit social cues. Improving communication in negotiations can be done through asking questions, listening activel
- Author
- Kapil Sharma
- Language
- EN