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Chapter 1 of INE-432 Quality Control discusses the meaning of quality and its improvement in modern business, detailing dimensions of quality such as performance, reliability, and aesthetics. It emphasizes the importance of quality engineering, the reduction of variability, and the role of management in quality improvement through strategies like Total Quality Management (TQM) and Six Sigma. The chapter also introduces statistical methods for quality control and the significance of effective quality managem

Author

mahdikoora7

Language

EN