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About this Business, Management and Accounting article
An exploration of call centre agents' CRM software use, customer orientation and job performance in the customer relationship maintenance phase by McNally, Regina C is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- McNally, Regina C
- Publisher
- Palgrave Publishers Ltd.; Springer Science and Business Media LLC; Palgrave Macmillan Ltd. (ISSN 1363-0539)
- Published
- 2007
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)