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GAP received complaints regarding non-uniform fabric tears in a consignment of jeans from Artistic Milliners, leading to a 100% defect rate upon testing. GAP rejected the consignment and informed Artistic Milliners, who conducted their own tests and found the tearing strength was below acceptable levels due to excessive washing chemicals. Artistic Milliners agreed to resend a corrected consignment at their own cost to mitigate the issue.
- Author
- saad hassan
- Language
- EN