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What is Digital Transformation Strategy for Lavoisier about?

The digital transformation proposal for Lavoisier Ltda. aims to adapt the company to the digital landscape by enhancing customer service through the implementation of ERP and CRM systems, as well as an e-commerce platform. This initiative focuses on improving post-sale communication and customer engagement, particularly in light of increased online shopping due to the COVID-19 pandemic. Employee training will be conducted to ensure effective use of new technologies, ultimately positioning the company to com

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