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This research paper examines the mediating role of learning organizations on the relationship between total quality management (TQM) and operational performance in Brazilian manufacturers. The paper analyzes data from 135 Brazilian manufacturing companies that have implemented TQM for at least five years. The analysis found that enhancing organizational learning capabilities can significantly improve operational performance by applying TQM practices. Specifically, the development of learning organization di

Author

Shivani Khemka

Language

EN