Can I read Service Robot Personalization Impact on EtoBox?

Service Robot Personalization Impact by Hesham Mohamed Yassin is a document available to read on EtoBox.

What is Service Robot Personalization Impact about?

This study investigates the impact of service robot personalization on customer citizenship behavior, using cognitive and affective identification as mediators and technology readiness as a moderator. The findings suggest that personalized interactions with service robots enhance customer engagement and loyalty by fostering emotional connections and aligning customer values with the company. This research provides valuable insights for businesses looking to optimize their use of service robots to meet diver

Author

Hesham Mohamed Yassin

Language

EN