About this scholarly article

2015 Winter Simulation Conference (WSC) - Waiting time predictors for multi-skill call centers by Thiongane, Mamadou; Chan, Wyean; L'Ecuyer, Pierre is a scholarly article available to read on EtoBox.

Author

Thiongane, Mamadou; Chan, Wyean; L'Ecuyer, Pierre

Publisher

IEEE

Published

2015

Language

EN