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Can I read Empowering Employees: Think Yes Initiative on EtoBox?

Empowering Employees: Think Yes Initiative by Harpreet Singh is a document available to read on EtoBox.

What is Empowering Employees: Think Yes Initiative about?

The document outlines a "Think Yes" initiative to empower employees to address customer requests and improve satisfaction by having employees report obstacles, with a pilot starting in July 2011, a staff newsletter in February 2012, and an organizational roll out in May 2012, using an intranet microsite, newsletter, phone line, and website to gather feedback.

Author
Harpreet Singh
Language
EN