Can I read Empowering Employees: Think Yes Initiative on EtoBox?
Empowering Employees: Think Yes Initiative by Harpreet Singh is a document available to read on EtoBox.
What is Empowering Employees: Think Yes Initiative about?
The document outlines a "Think Yes" initiative to empower employees to address customer requests and improve satisfaction by having employees report obstacles, with a pilot starting in July 2011, a staff newsletter in February 2012, and an organizational roll out in May 2012, using an intranet microsite, newsletter, phone line, and website to gather feedback.
- Author
- Harpreet Singh
- Language
- EN