About this document
FBB Store Mystery Audit Report by tanvi bhalla is a document available to read on EtoBox.
FBB is a department store located in Ghaziabad, India. It deals in fashion wear for men, women, and children. The store entrance and checkout areas were highly trafficked. A mystery audit found issues with cleanliness throughout the store, including unattended spills and items on the floor. Employees did not greet customers or offer assistance unless asked. It took 10 minutes to reach the checkout due to long lines and limited registers open. Size availability was also limited for some items.
- Author
- tanvi bhalla
- Language
- EN