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The document discusses the qualitative and quantitative costs of conflict in the workplace. Qualitatively, conflict can cause stress, loss of productivity, employee turnover, absenteeism, presenteeism, grievances, strained relationships, and accidents. Quantitatively, the costs of lost work time due to stress is estimated at $1.7 billion annually, presenteeism is up to three times higher than absenteeism, and conflict accounts for up to 90% of involuntary employee departures. Managers also spend 42% of thei

Author

Ammar Ahmed

Language

EN