About this document
Customer Relationship Management Course by ScribdTranslations is a document available to read on EtoBox.
The document outlines a Customer Relationship Management (CRM) course for vocational high schools, detailing a curriculum that includes market knowledge, client and supplier follow-up, sales monitoring, and market development. It emphasizes the importance of understanding market definitions, conducting market studies, and utilizing effective communication strategies. The course aims to equip students with the skills necessary for managing customer relationships and analyzing market dynamics.
- Author
- ScribdTranslations
- Language
- EN