About this document
Mind Perception in Chatbot Support by roger.chemoul86 is a document available to read on EtoBox.
This research investigates how the perception of human-like minds in chatbots influences user acceptance of social support, distinguishing between emotional and informational support. Findings indicate that users are more receptive to emotional support from chatbots when they perceive them as having human-like minds, while informational support is generally accepted regardless of this perception. The study emphasizes the importance of mind perception in enhancing user experiences with chatbot social support
- Author
- roger.chemoul86
- Language
- EN