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This study examines the challenges faced by housekeeping staff at Park Villa Hotel in Webuye and Milimani Gardens in Bungoma, focusing on issues such as heavy workload, staff shortages, and inadequate equipment. Data was collected from 20 respondents through questionnaires and interviews, revealing that both hotels experience similar challenges, with Milimani Gardens having slightly better equipment availability. The study concludes that improving working conditions and providing adequate resources can enha

Author

SAMMY

Language

EN