Can I read Foundations of IT Service Management Based on ITIL® V3 (English version) on EtoBox?

Foundations of IT Service Management Based on ITIL® V3 (English version) by Arjen de Jong; Axel Kolthof; Jan van Bon is a reference work available to read on EtoBox.

What is Foundations of IT Service Management Based on ITIL® V3 (English version) about?

Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:

Who reads Foundations of IT Service Management Based on ITIL® V3 (English version)?

Author

Arjen de Jong; Axel Kolthof; Jan van Bon

Publisher

Zaltbommel, Netherlands: Van Haren Publishing

Published

2007

Language

EN

ISBN

9789087530570

Category

reference

Subjects

Education, Computer Science, Management

Rating

3.65 / 5 (23 ratings)

Updated

2026-03-14