About this document
ISO 9001:2000 Quality Management Overview by indata is a document available to read on EtoBox.
The document provides an introduction to ISO 9001:2000 standards for quality management systems. It discusses the history and development of ISO 9000 standards since 1987. The key changes in ISO 9001:2000 include a process-oriented structure, increased emphasis on top management roles, and alignment with ISO 14000 environmental standards. The presentation covers new requirements in ISO 9001:2000 such as a focus on customer satisfaction, continual improvement, and consideration of management principles like
- Author
- indata
- Language
- EN