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What is History and Importance of Operations Management about?
Operations management involves overseeing processes to produce goods and services. Its history spans ancient times but modernized during the Industrial Revolution. The scientific management movement in the early 1900s emphasized technical efficiency under Taylorism. Meanwhile, the human relations movement stressed the human element in work, as seen in Hawthorne Studies. Later, theorists like Maslow and McGregor explored motivation and management styles. Over time, both technical and human aspects were recog
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