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What is Understanding E-Commerce Basics about?

E-commerce, or electronic commerce, involves buying and selling goods and services over the internet, encompassing various transaction types such as B2B, B2C, C2C, and C2B. Its growth has accelerated significantly, particularly during the COVID-19 pandemic, with e-commerce accounting for over 16% of retail sales by 2020. While e-commerce offers advantages like 24/7 availability and a wide product range, it also presents challenges such as limited customer service and security concerns.

Author

Muhammad Waqas

Language

EN