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What is Customer Satisfaction Study at Suba Hotel about?

This internship report summarizes a study on customer satisfaction levels at the Suba Hotel in Dubai. The objectives are to understand individual satisfaction levels and how factors like income, age, and gender influence satisfaction. The deliverables are to study satisfaction with front desk, housekeeping, spa, recreation, food and beverage and analyze how demographics affect satisfaction. Primary data is being collected through surveys and secondary data comes from journals, the internet, and the library

Author

Maybiñ Johñ

Language

EN