About this document
Strategi Bisnis Laundry Rumah Sakit by Inadwidjay is a document available to read on EtoBox.
This document outlines a strategic plan for a hospital laundry unit using the Malcolm Baldridge framework and Balanced Scorecard approach. It discusses performing an organizational diagnosis using Baldridge criteria like leadership, strategic planning, customer focus, measurement and knowledge management. It then covers developing the vision, assessing strengths/weaknesses, and integrating performance management systems to close gaps between the current and ideal future state. Key elements of the strategic
- Author
- Inadwidjay
- Language
- EN