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Knowledge Networks at Space Telescope by Anne Gonnella is a document available to read on EtoBox.
What is Knowledge Networks at Space Telescope about?
1) The Space Telescope Science Institute has struggled with internal communication and knowledge sharing over the years. Methods tried in the past like bulletin boards and usenet forums failed due to lack of moderation or natural decline in use. 2) More recently, the Institute has used email lists and wikis, but email lists lacked archives and searchability and wikis were not easy to use. 3) This case study will examine whether introducing a social networking service could help the Institute better faci
- Author
- Anne Gonnella
- Language
- EN