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CSA-wide test - 4 states and 6 MCOs 6 adjusters - Phoenix (2), Tucson (1), Las Vegas (1), and Salt Lake / Ogden (2) 4 UCMs, 2 PCMs, a CPS, and a MCM I Transferability across CSA with multiple claim reps Develop eventual rollout ability I Key design issues ii uws,w + I Management roles Process sustainability Productivity and resource implications.

Author

4207west59th

Language

EN