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Collection Strategies and Customer Types by Maria ChristineJane Garcia Yap is a document available to read on EtoBox.
What is Collection Strategies and Customer Types about?
The document provides a collection calendar with suggested approaches for dealing with overdue accounts at various stages, from 5 days overdue up to 90 days overdue. It also describes 12 types of problem customers and the recommended ways to deal with each type. Finally, it outlines the important roles of collectors in a business, including bringing in cash, providing additional customer information and credit reports, monitoring customers
- Author
- Maria ChristineJane Garcia Yap
- Language
- EN