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What is Enhancing Communication in Social Services about?

This document discusses improving organizational communication in a social services department that underwent reorganization. The reorganization led to changes in staff roles and procedures that caused resistance from some middle managers and frontline staff. As a result, management decisions were not always implemented. The project aimed to review the current communication system and find ways to improve perceptions and the effectiveness of communicating management objectives. It involved studying literatu

Author

carollim1008

Language

EN