About this document
The Effect of Financial Technology Fin-Tech On The by Mayank Shekhar is a document available to read on EtoBox.
This document summarizes a research paper that examines the impact of financial technology (fintech) on the conventional banking industry in India. The paper uses a survey of 300 bank customers to analyze how fintech adoption influences customer satisfaction factors like ease of use, service quality, and value propositions. The results show that banks have been positively impacted by fintech as it allows them to enhance customer service and offerings. However, customers are also aware of fintech alternative
- Author
- Mayank Shekhar
- Language
- EN