About this document
ISyE 6501 Course Project Overview by Daniel Kim is a document available to read on EtoBox.
American Honda Motor Co. uses analytics to improve warranty claims processing, forecast parts and service needs, and understand customer feedback. The document proposes using several models together, including SVM for identifying suspicious claims, Weibull distribution and logistic regression for forecasting parts failures and warranty claim probabilities, k-nearest neighbors and exponential smoothing for forecasting parts storage needs by dealership, and CART for analyzing customer feedback. The models wou
- Author
- Daniel Kim
- Language
- EN