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What is OCB about?

The study investigates the impact of Organizational Citizenship Behavior (OCB) on Employee-Organization Relationships in the hospitality industry. It identifies that behaviors such as courtesy, sportsmanship, and conscientiousness significantly enhance these relationships, while altruism and civic virtue show less impact. The findings suggest that organizations should focus on fostering these positive behaviors to improve workplace dynamics and productivity.

Author

mhs.bkn.fauzi

Language

EN