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RMA Process Flowchart Overview by Bharath is a document available to read on EtoBox.

What is RMA Process Flowchart Overview about?

This flow chart outlines the return merchandise authorization (RMA) process. It begins with a customer contacting the company and completing an RMA form, then an evaluation code is assigned. It is determined if the complaint is valid - if not, the complaint is stopped. If valid, management can override and sales calculates the return value. If approved by sales, the customer receives shipping instructions and the company receives the returned part for inspection. The results are reported and the RMA is clos

Author

Bharath

Language

EN