Can I read Aftersales Management Strategies on EtoBox?
Aftersales Management Strategies by uhrizal setyawan is a document available to read on EtoBox.
What is Aftersales Management Strategies about?
The document discusses aftersales management and increasing aftersales productivity. It aims to boost profit from aftersales through improved service processes, spare part sales, and increased workshop efficiency and productivity. Key performance indicators discussed include unit entry rate, labor productivity, gross profit margins for services and parts, customer satisfaction, and accounts receivable aging. The document also outlines workshop and spare parts management parameters and describes the workshop
- Author
- uhrizal setyawan
- Language
- EN