About this document

Pelatihan SDM Customer Service Bank Lampung by Siti Rohmah is a document available to read on EtoBox.

1. The document discusses training and development of human resources (HR) at the customer service division of PT. Bank Lampung KCP Natar. It aims to have competent HR that can satisfy customers through quality service. 2. Training methods used include simulation, role playing, and job rotation. Training types are skills training and retraining. 3. The conclusion is that HR training and development at the customer service division is held regularly to satisfy customers by providing high quality service. E

Author

Siti Rohmah

Language

EN