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Quality Principles and Practices Overview by Suhendi SS is a document available to read on EtoBox.

What is Quality Principles and Practices Overview about?

The document discusses key quality principles and concepts for IT organizations. It defines common quality terms and describes different perspectives on quality, including the customer, producer, provider and supplier views. It also covers quality attributes for information systems, quality concepts like the PDCA cycle and cost of quality, and approaches to quality from pioneers like Deming, Crosby and Juran.

Author

Suhendi SS

Language

EN