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What is Emergency Communication : The Organization of Calls to Emergency Dispatch Centers about?

This book explores communication in emergency call and response centers, taking an approach drawn from Conversation Analysis to examine how call-takers answer calls and the ways in which dispatch is issued in different contexts. It offers an original contribution to the study of the organization of emergency calls, the ways such calls are treated, and some of the practical problems that emerge when dealing with them. The author offers a systematic review of studies in the international field of

Who reads Emergency Communication : The Organization of Calls to Emergency Dispatch Centers?

Author

Giolo Fele

Publisher

Palgrave Pivot

Published

2023

Language

EN

ISBN

9783031262388

Category

language

Subjects

Medical, Linguistics, Management

Updated

2026-03-25