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What is Overview of Siebel CRM Applications about?

This document provides an overview of Siebel CRM applications and common entities. It describes how Siebel applications can be tailored for different industries and users like employees, customers and partners. It outlines key applications like Siebel Sales, Siebel Call Center and Siebel Partner Portal. Finally, it defines common business entities or components in Siebel like Accounts, Contacts, Opportunities, Service Requests and Assets.

Author

RealVasyaPupkin

Language

EN