Can I read Workplace Bullying in India on EtoBox?

Workplace Bullying in India by Premilla D'Cruz is a book available to read on EtoBox.

What is Workplace Bullying in India about?

Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India's Information Technology-Enabled Services–Business Process Outsourcing (ITES-BPO) sector.Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to deal with it. Over one-third of the survey respondents experienced bullying, which was usually from superiors though cross-level co-bullying was also reported. Approximately 70 per cent of the survey respondents described organizational measures including anti-bullying policies, employee awareness and training programmes, encouragement of witnesses/bystanders to intervene in bullying situations, and organizational actions. Through qualitative data, the book provides insights into both interpersonal and depersonalized bullying. The lived experiences of targets and witnesses/bystanders of interpersonal b

Author

Premilla D'Cruz

Publisher

Routledge India

Published

2012

Language

EN

ISBN

9781317809142

Subjects

Business, Anthropology, Management