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Business Continuity Management in BPO by juliemacuha12 is a document available to read on EtoBox.

What is Business Continuity Management in BPO about?

The document outlines a self-paced learning module on Business Continuity Management for ITST 302 at Laguna State Polytechnic University. It details learning outcomes, objectives, and strategies for managing critical situations in BPO engagements, including steps for continuity management and examples of critical situations. The module emphasizes the importance of planning for interruptions to maintain business operations and provides guidelines for recovery and support during crises.

Author

juliemacuha12

Language

EN