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What is Understanding Active Listening Modes about?

This document provides information on active listening skills that are important for effective communication and dialogue. It defines active listening as consciously making an effort to understand not just the words but the total message being communicated by repeating it back. There are three common listening modes - competitive, passive, and active listening, with active listening being where the listener seeks clarification by reflecting back what was said. The process of active listening involves using

Author

bilal

Language

EN