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This research studied the business operations of Zagu Pearl Shake franchises in Batangas City, Philippines. The study found that the franchises provided very good service in terms of portion control, quality, and staff attitudes. However, the staff encountered some problems related to the standards set by the franchisor, including ensuring proper storage of ingredients, wearing uniforms, and handling large customer volumes. While the franchising model provides benefits, the research concluded that the franc

Author

YhatzPrincesa

Language

EN