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What is Understanding Quality Control Circles about?

This document discusses quality control circles (QCC), which originated in Japan in 1962 under the guidance of Edwards Deming. QCCs are small groups of volunteers who meet regularly to identify, analyze, and develop solutions to work-related problems. They typically consist of 3-15 employees who receive training in problem-solving tools. Successful implementation requires management support, voluntary participation, patience, and a commitment to participatory decision-making, goal setting, and team building

Author

Muhamad Abdul Karim

Language

EN