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This document provides an overview of Unit Two of an English for International Business Communication course. The unit covers enquiries and replies in business correspondence. Specifically, it defines what an enquiry is, outlines the types of enquiries and key points to address in letters of enquiry and reply. It also lists resources on the topic and background knowledge to study, including how to structure enquiries, address them properly, and effectively reply with courtesy, helpfulness and a hope for fut

Author

Jingqi Tan

Language

EN