About this document
Pragmatic Competence in Complaints and Refusals by dinejedidah is a document available to read on EtoBox.
This document discusses speech act sets of refusal and complaint between native and non-native English speakers. It summarizes previous research that found differences in how refusals and complaints are structured and realized. Refusals by Japanese and Chinese English speakers were sometimes too vague or lacked excuses expected by Americans. Complaints by Korean English speakers were sometimes too direct or critical, which could offend Americans. The document aims to provide a broader understanding of pragm
- Author
- dinejedidah
- Language
- EN