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Customer Perception of Airtel VAS by Ranjan Kumar is a document available to read on EtoBox.

What is Customer Perception of Airtel VAS about?

The document discusses conducting a customer perception study on Airtel value added services among small and medium enterprises in Patna, Bihar. It outlines the objectives of understanding customer satisfaction with Airtel services and identifying factors that affect customer preferences. The study covered areas in and around Motihari district using simple random sampling of 100 small and medium business customers of Airtel.

Author

Ranjan Kumar

Language

EN