About this document

New "Action Required" Status in myTNB Portal by Wan Azizah is a document available to read on EtoBox.

The new "Action Required" status on the myTNB Portal indicates that the customer needs to reupload certain documents for their open account application due to errors, such as an unclear IC, unsigned application form, or missing proof of occupancy pages. This status aims to enhance the customer experience on the portal and reduce effort by clearly showing when action is required to amend an application. Customers can click "View" next to an application with this status for more details on the required action

Author

Wan Azizah

Language

EN