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What is Infosys Knowledge Management Overview about?

Infosys established its Education and Research Department in 1991 to encourage knowledge sharing among employees. It launched Sparsh intranet in 1996 for easier knowledge access. In 2000, Infosys launched Kshop, a central knowledge portal with four pillars: people, content, process, and technology. Kshop contained internal and external knowledge assets and facilitated organization-wide knowledge creation, transfer, and reuse. Employees contributed to and gained from Kshop through a Knowledge Currency Unit r

Author

Shawn Mathias

Language

EN