Can I read Configuring Tickets in Pega on EtoBox?
Configuring Tickets in Pega by Pavan Kumar is a document available to read on EtoBox.
What is Configuring Tickets in Pega about?
The document discusses how tickets can be configured and used in Pega. Tickets provide a way to skip steps in a workflow process and jump directly to a specific step or shape. This is useful in situations like error cases or when an event occurs. The document then provides a business scenario example of a banking workflow where a central bank uses Pega to service customers who have fallen into arrears. It demonstrates how to implement parts of this workflow in Pega using tickets, including creating a ticket
- Author
- Pavan Kumar
- Language
- EN