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Understanding Listening in Communication by lulu tembukira is a document available to read on EtoBox.

What is Understanding Listening in Communication about?

The document discusses different types of listening and barriers to effective listening. It defines listening as an active process of understanding what a speaker says and feels. There are six types of listening described - active, reflective, empathetic, inactive, sympathetic, and selective. Barriers to listening include physical, psychological, linguistic, and cultural factors. Some strategies for improving listening include removing distractions, not prejudging, encouraging the speaker, and taking notes.

Author

lulu tembukira

Language

EN