About this document
E-Banking Awareness and Usage Survey by Charu Modi is a document available to read on EtoBox.
The document analyzes survey data about awareness and usage of e-banking services. It finds that 47% of respondents were fully aware of e-banking services while 30% had some idea. Awareness was highest from advertisements. The most used e-banking services were ATMs and debit cards. 74% of those aware reported using e-banking. All-time availability and ease of use were the top factors influencing usage. Top benefits included time savings and cost savings. Common problems included ATM issues and forgotten pas
- Author
- Charu Modi
- Language
- EN