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Understanding the EFQM Excellence Model by crystal monteiro is a document available to read on EtoBox.

What is Understanding the EFQM Excellence Model about?

The document discusses the EFQM Excellence Model, which was originally created in 1992 to help organizations increase competitiveness. It explores the latest 2020 model and how it differs from previous versions. The 2020 model focuses on direction, execution, and results, with seven criteria supporting these areas. It also discusses how the RADAR tool is used for assessment and different levels of EFQM recognition organizations can achieve. In conclusion, it finds the 2020 model is useful for defining purpo

Author

crystal monteiro

Language

EN